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Newsletters  2023|2022|2021 2020 |




As a current member of the Global Alliance, refer a colleague, friend, employer or employee to join as a new member.

Once the new member completes payment [and confirms the name of the referring member], the referring member’s renewal date is extended by one month. Refer 12 new members and you receive one year of free membership!

There is no limit to how many months of free membership you can receive

Ways to recruit new members:

● Send a personalized email or have a discussion with colleagues, friends and employers.

● Follow the Global Alliance social media channels and share, retweet or start a conversation.

● The member who refers the most New Members will be recognized at CapCom ’23, our annual event that brings together the Captioning Community.


The Global Alliance is proud to support quality captioning, regardless of the method used to produce those captions. As our vision states, we believe in universal accessibility to the spoken word via all forms of captioning. We also know the importance of certification, to both the captioner and the caption consumer. With all of this in mind, we created the NCSP, NER-Certified Speech-to-Text Provider, realtime assessment. This assessment tests any method of captioning by using the same metrics and same test materials. We welcome all to join us and to sit for our assessment, but to earn our certification you must prove your skills. One assessment, multiple methods, all worthy of the NCSP certification.

Learn more about the NCSP here. Register for the NCSP here.

The NCSP shows your colleagues and clients that you believe in quality captioning and are invested in the present and future of captioning. When hiring a professional, consumers want one who has proven credentials. Get registered and get certified today!

CapCom ‘22 celebrates the work, dedication, and success as captioners, consumers, and industry continue in their efforts to establish a quality standard in the captioning industry. To support these efforts, donate here.

Joining our celebration and membership drive this year will be Gael Hannan! She will talk about her new book, co-authored with Shari Eberts, "Hear & Beyond: Live Skillfully with Hearing Loss." She will also be announcing the winners of the Fitness FUNraising Challenge.

Learn about the NCSP captioner certification and join the Caption Quality Task Force in their data-gathering mission to aid in accessibility advocating to aid in increasing the accuracy of captioning on television networks.

You are also invited to join our fundraising efforts to help us continue to be a resource for captioners and the consumers who rely on captioning for equal and effective communication.

Join us as we celebrate CapCom ‘22 and continue our mission of universal accessibility to the spoken word via all forms of captioning.

With two years in the making, our certification program has launched. The Global Alliance was founded with the idea that there would be a certification that accurately assessed a captioner's skills. "Time has flown by and January 2022 is here! Steve [Clark] and I have met our goal. The NCSP certification is now available!” says Chris Ales, co-chair of the Certification/Assessment Committee. “Without the support of the task force -- Ken Frommert, Lukasz Dutka, Josh Foley, and Deanna Baker -- we would not have met our goal of a January 2022 rollout.”... read on here


  • CapCom 2021  - July 2021

    It's a party! Join us for the Global Alliance CapCom 2021 hosted by Meaghan Thomas, WKRN's meteorologist. During this hour, we will have a special live performance by Madeleine Slate, a Canadian musician, who has hearing loss. To join this event, you will need on here

  • Global Alliance Webinar Series Available On-Demand  - May 2021
    From November 2020 to April 2021 the Global Alliance hosted a series of six (6) live webinar presentations on the following topics: Innovation and Software: Tools for Realtime and Post-Production Captioning, Interlingual Subtitling With and Without an Interpreter; A Respeaker’s Perspective, Know Your Audience, Captioning in a World With No Prep, Sports Captioning Success: Learn from the Pros, Voice Captioning for Educators, Students & Professionals. Watch all six (6) presentations on your own time by gaining access to each on-demand recording. Click here for access details...



What makes you want to join an association? There are so many nonprofit organizations in the world. They are all started with a specific goal in mind. In general, they all want to make the world a better place, improve the lives of society in one way or another. With nearly 20% of the world’s population having some level of hearing loss, this is exactly why the Global Alliance needs your membership.
Hearing loss is an invisible disability, but you know this already. Professional captioners are frustrated with the industry. Consumers are frustrated with less-than-effective communication access on television or no access to events such as city council meetings.

  • Global Alliance Update  - August 1,  2022

    You voted and we have a new Board! I would like to welcome our new Directors to the Board: Jessica Aiello (captioning firm owner), Shannon Tyree (consumer), Katie Wright (consumer), Orla Pearson (steno captioner/firm owner), Rip Wilson – (consumer - filling a vacant seat). Your Executive Committee for the next year is: Jen Schuck – Chair (steno captioner), Kimberly Shea – Chair-Elect (steno captioner), Tom Brown – Treasurer (firm owner), Shannon Tyree – Secretary (consumer).  We are beyond excited with this new Board and expect great things this next year! If you missed CapCom ’22, you can still catch it on replay! Ron Drach shared why he is a member of the Global Alliance.

  • Global Alliance Update  - July 1,  2022
    Join our Fitness FUNraiser Challenge! It’s underway, but it’s not too late to join. Register for the Challenge, set a goal and post on social media, using #MovingCaptionsForward, when you reach it! Registration costs $25 per person. Make a team and compete amongst your family and friends. The Challenge ends on August 3rd. Why should you join the Fitness FUNraiser Challenge? Because there are prizes!! Prizes will be awarded for the most social posts using #MovingCaptionsForward, most funds raised as a team, AND most funds raised as an individual. Prizes include a set of candles from White Light Candles, a $200 Amazon gift card, and a copy of Gael Hannan and Shari Eberts’ new book “Hear & Beyond: Live Skillfully with Hearing Loss.”
  • Global Alliance Update  - June 1,  2022
    Here we are embarking on summer – except for our friends in the southern hemisphere who are headed into their winter. There are many issues in the world that need advocacy. Here in the U.S. it is Pride Month which celebrates the diversity of the LGBTQ community. It also shines a spotlight on the work that needs to be done all around the world to create a diverse and inclusive community in everything we do.
  • Global Alliance Update  - April 1,  2022

    We are one quarter of the way into 2022. The world continues to have much conflict. The one thing that has not changed is advocacy for human rights.
    To that end, Kimberly Shea, Treasurer, and I participated in the Disability Justice Fair on March 26, hosted by New York State, District 56, Assemblywoman Stefani Zinerman. Particularly, we participated in the panel discussion regarding IEPs in the state. Since this was a hybrid event, Typewell captions as well as ASL were available via Zoom.

  • Global Alliance Update  - March 1,  2022
    The NER-Certified Speech-to-Text Provider assessment is now accepting registrants! This certification proves to consumers and clients that you have the captioning skills to provide the best service in the industry. Why should you get NER-certified? The NER model is the best assessment of a real-world captioning setting. It doesn’t matter if you are a stenographer, voice writer, or have an ASR engine providing captions. Quality metrics are important regardless of the method. Do you have more questions?
  • Global Alliance Update  - January 31,  2022

    With two years in the making, our certification program has launched. The Global Alliance was founded with the idea that there would be a certification that accurately assessed a captioner's skills. "Time has flown by and January 2022 is here! Steve [Clark] and I have met our goal. The NCSP certification is now available!” says Chris Ales, co-chair of the Certification/Assessment Committee. “Without the support of the task force -- Ken Frommert, Lukasz Dutka, Josh Foley, and Deanna Baker -- we would not have met our goal of a January 2022 rollout.”


  • Global Alliance Update  - November 30,  2021

    It is amazing how time seems to move so much faster as you get older. For some, 2020 seemed to move at a snail’s pace as the global pandemic unfolded. Then as the world realized this was not going to be a short stint, the online collaboration space started to become “the” way to meet and captioning demand exploded! Here we are wrapping up 2021... 

  • Global Alliance Update  - October 31,  2021

    The Season of Gratitude is upon us. What are you grateful for? I’m grateful for: The Global Alliance Board Members. We could not exist without the powerful team that leads this organization. Their commitment to our mission is unwavering. The Global Alliance Members. It is truly heart-warming to know that there are individuals who are as passionate about the highest quality captioning as I am. An organization that is diverse in its membership and the methods it represents can effect mass change. We need more movers and shakers! The opportunity to serve... 

  • Global Alliance Update  - September 30,  2021

    As we approach the last quarter of 2021, I reflect back and wonder: Where has the year gone? However, the more important question is: What are the plans for the future? The Global Alliance is working hard on the details to be able to roll out our certification program in early 2022. This is one of the main reasons the Global Alliance was formed, to have a program where consumers and purchasers of captioning services could make informed decisions on procuring quality captioning. Our certification program will be...

  • Global Alliance Update  - August 18,  2021
    Members, supporters and friends of the Global Alliance gathered virtually on August 5 for CapCom21, the captioning community coming together to celebrate our anniversary and help raise funds for the Global Alliance. Meaghan Thomas, a reporter for WKRN-TV in Nashville, Tennessee (USA) and a person with hearing loss, kicked off the celebration and acted as our emcee. Entertainment was provided by Madeleine Slate...
  • Global Alliance Update  - July 26,  2021
    Are you ready for a party? You don’t want to miss Global Alliance CapCom ‘21! We’re bringing together the captioning community to celebrate with a fun-filled hour of events! Grab your lunch, coffee, dinner or drink – depending on your time zone – and join us on Thursday, August 5, from 12:00-1:00pm US Eastern Time. Meaghan Thomas, a reporter for WKRN-TV in Nashville...
  • Global Alliance Update  - June 01,  2021
    Member involvement – every group needs it. Since our inception, many of our dedicated members have helped establish the Global Alliance as a leader in advocating for quality captioning. They have served on our committees; created content for, and served on, our Webinar Series; presented during online gatherings, to speak about the Global Alliance and the benefits of captioning; and devoted countless hours to help this young association fulfill its vision and mission...
  • Global Alliance Update  - April 15,  2021
    May 12 is our next Board meeting. This is the last Board meeting before the end of terms for all four of our Officers. Nominations are open for the remaining Officer positions – Chair, Chair-Elect, Secretary and Treasurer. The Chair and Chair-Elect positions, according to our bylaws, must be filled by a current Board member, but the other positions are open to all. Should an existing Board member move into an Officer’s position, that vacant Board seat will need to be filled. If you’re interested in a Board position, please let us know by emailing us. If you’d like to nominate a Global Alliance member....
  • Global Alliance Update  - March 12,  2021
    The Global Alliance certification test, projected to be completed by the end of 2021, is ahead of schedule. So, what does the certification and assessment test consist of? In a nutshell, we have been busy collecting uncopyrighted videos containing subject matter from live events. Each video is separated according to levels of challenge. Different venues are chosen according to difficulty of topic, rate of speed, the challenge of single or multiple speakers and speakers with accents. Once the material is collected...
  • Global Alliance Update  - February 4, 2021
    On Friday, January 22, 2021, the Global Alliance held its Annual General Meeting (AGM), followed by its quarterly Board Meeting. During our AGM, we received the election results for the four open seats on our Board of Directors. Two seats will continue to be filled by Michele Michaels (USA, consumer) and Ken Frommert (USA, industry), who will each serve an additional two-year term...
  • Global Alliance Update  - January 4, 2021
    In November and December we presented the first two webinars in our six-part series, they are now available to view on demand, with open captions. You don’t want to miss our upcoming webinars: January 25, 2021 - Know Your Audience (realtime captioning from a consumer’s perspective) Presenters: Tina Childress and Michele Michaels...


  • Global Alliance Update  - December 11, 2020
    Join us on January 25, 2021 at 16:00 EST at our next live webinar: Know Your Audience (realtime captioning from a consumer’s perspective) Presenters: Tina Childress and Michele Michaels. Who are you producing captions for, and what are their needs? Dr. Childress will use her dual perspective as an audiologist, late-deafened adult and bilateral cochlear implant user to discuss how hearing loss can impact consumers not only audiologically but psycho-socially as well. She will also present her wish list for working with captioners...
  • Global Alliance Update  - November 10, 2020
    Register now for the webinar series: Innovation and Software: Tolls for Realtime and Post-Production Captioning. Professional captioners Jill Rausch, Tanya English and Steve Clark will present this 90-minute webinar. Jill will provide you with an introduction to post-production captioning and the process of adding captions to an event and how to...
  • Global Alliance Update  - August 27, 2020
    From the Chair I hope this newsletter finds everyone happy, healthy and safe as summer break winds down for some and we all try to enjoy a bit of leisure time in these difficult and uncertain times...
  • Global Alliance Update - June 12, 2020
    From the Chair I hope this newsletter finds you and your family safe and healthy during these difficult, emotional and uncertain times. To keep you updated, here are some highlights of recent Global Alliance activity. Over the last two months, the Global...
  • Global Alliance Update - April 16, 2020
    From the Chair As we all enter the second month of staying at home due to the COVID-19 pandemic, more than ever we realize how much we need each other. Whether it’s meeting in person for coffee or for lunch, or a group happy hour...
  • FCC Rules On Televised Emergency Information - March 31, 2020
    On March 13, 2020, a national emergency was declared concerning the coronavirus outbreak.  The FCC has rules requiring televised emergency information to be accessible.  See the below links for some helpful resources about accessible televised emergency...
  • Information From The National Deaf Center On Postsecondary Outcomes - March 30, 2020
    In response to the spread of the Coronavirus disease (COVID-19), colleges and universities across the country are telling instructors to teach classes online. As you plan to migrate classes to online platforms, consider the impact on access for deaf students...
  • March 30, 2020 Newsletter - March 30, 2020
    From the Chair I hope this newsletter finds you and your loved ones healthy and safe in the comfort of your homes. While we are all doing our best to adjust to the new normal of working from home — practicing social distancing and relying...
  • Captioning and COVID-19 - March 13, 2020
    From the Chair As the COVID-19 coronavirus continues to impact everyone around the globe, we hope you’re all staying safe, healthy and taking all necessary steps. In the last few days, there has been an immediate impact and tremendous increase in...


  • Enough Cheerleading – Time To Get To Work. - December 6, 2019
    From the Chair On behalf of everyone here at the Global Alliance, we hope you had a happy Thanksgiving with family and friends. We are thankful for you, our members and supporters, and your commitment to the Global Alliance’s vision and mission. Our...
  • General Membership is Open! - November 13, 2019
    From the Chair This Veterans Day and throughout the year, the Global Alliance is helping raise the bar for captioning quality and accessibility for the 1.79 million veterans who have hearing loss. On behalf of the Global Alliance, I want to recognize our...
  • We Have Been Busy! - October 22, 2019
    From the Chair Patience, persistence and participation – these are the three P’s that have guided the Global Alliance since we launched in early August. I’m excited to tell you that our patience, persistence and participation are paying off!...
  • We're Making Connections - September 27, 2019
    From the Chair Summer has officially ended, and that means fall is in the air for some of us and change is coming. The leaves change and then drop, the air becomes cooler and the sun sets a bit earlier each day. Change isn’t always...
  • WALK4HEARING - September 4, 2019
    The Global Alliance is excited to announce we will be supporting the Hearing Loss Association of America’s Walk4Hearing.  We will be partnering with HLAA this fall by being a sponsor and having teams in three cities. Did you know that the Walk4Hearing..
  • Who Does the Global Alliance Support?  - September 4, 2019
    From the Chair The Global Alliance is entering its fifth week, and we are excited by the continued strong interest and support we have received. Any organization is only as strong as its members. The diversity of our membership will elevate the Global...
  • You Spoke. We Listened. What Changed?  - August 27, 2020
    From the Chair It is Week Four for the Global Alliance, and we have all been super busy! We know how busy you are, and we appreciate your taking the time to read our newsletter.Last week we heard from some of you regarding our Founding...
  • Who Can be a Member of a Committee? - August 20, 2019
    From the Chair Welcome to the second edition of the Global Alliance of Speech-to-Text Captioning newsletter. Since our launch, we have been contacted by captioners, consumers, consumer advocacy groups, educators, and industry representatives...
  • News From The Global Alliance Board Of Directors - August 13, 2019
    From the Chair Welcome to the first edition of the Global Alliance of Speech-to-Text Captioning newsletter! Thank you for signing up to receive our newsletter and thank you for your support. This has been a whirlwind week for the Global Alliance...

Meet & Greets

  • Meet & Greet with Ronald Drach  - August 31, 2021
    Meet Board Director, Ronald Drach as he shares his hearing loss journey and how he uses captions with Chair, Jen Schuck. 
  • Meet & Greet with Łukasz Dutka  - July 14, 2021
    Meet Board Director, Łukasz Dutka as he sits with Jen Schuck, Treasurer, to talk about his professional journey as a Captioner and his role on the Board of Directors. 
  • Meet & Greet with Bea Lyons - July 9, 2020
    Meet Founding Member Bea Lyons and learn why quality captions are so important! Hearing loss is known as the invisible disability. Be like Bea and help us advocate for quality captioning! 
  • Meet Board Member Nomination: Michele Michaels - January 17, 2020
    Michele Michaels, B.A., CPM, is the Hard of Hearing Program Manager for the State of Arizona at the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH). In her role at ACDHH she manages the Hard of Hearing Program with 2 team...
  • Meet Board Member Nomination: Sue Sanossian - January 14, 2020
    Sue is the company secretary for Ai-Media (Access Innovation Media).  In this role, she helps drive the vision to make every piece of content accessible to every person.  Helping run a multi-million dollar global group of companies which is focused on....
  • Meet Board Member Nomination: Christine Ales - January 13, 2020
    Christine is a voice writer with 15 years of captioning experience.  As the owner of VoicePlus, LLC, she developed CapPlus, an online training course, and has successfully trained approximately 50 voice writers, along with her co-instructor, Jodie Casal...
  • Meet Board Member Nomination: Ken Frommert - January 9, 2020
    Ken Frommert has been President of ENCO since 2017 after a successful multi-year run as General Manager. Ken has grown ENCO’s vision from a leading radio automation supplier to a multi-faceted international manufacturer for broadcast and AV systems, inc...
  • Meet Board Member Nomination: Pablo Romero Fresco - January 7, 2020
    Pablo Romero Fresco is Ramón y Cajal researcher at Universidade de Vigo (Spain) and Honorary Professor of Translation and Filmmaking at the University of Roehampton (London, UK). He is the author of the books Subtitling through Speech Recognition:...

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