About Us

Our Vision: Universal Accessibility to the spoken word via all forms of captioning.

Our Mission: To be the leading professional authority on speech-to-text captioning, representing all captioners, consumers, and industry.


Fulfilling our vision and mission is why we exist. There is no other organization on the planet whose mission is to be the authority on every aspect of captioning. The Global Alliance exists to represent all captioners, regardless of how they produce captions or how their captions are used; all consumers, regardless of where they use captions and how; and all industry, regardless of size, history, or location.


Be A Part of the Global Alliance

Become a member:

The Global Alliance recognizes the importance and value of all captioners, consumers, and industry professionals.

CAPTIONERS: As a captioner, you want to ensure your professional interests are represented.

CONSUMERS & INDUSTRY PROFESSIONALS: Consumers are vital members as they provide direct feedback that helps the Global Alliance set and refine its standards.


Get Certified:

Certification information will be available soon. Please sign up for our email newsletter list and we’ll keep you up to date with information about certification opportunities.


Become a founding member:

Become a founding member of the Global Alliance! Click here to learn more information!


Stephen Clark is a Certified Realtime Captioner (CRC) based in Washington, DC. Steve started working as a freelance court reporter in 1985. In 1997, he transitioned to a career in realtime broadcast captioning. In 2006, Steve founded the realtime captioning company, Home Team Captions. His company provides onsite and remote captioning and CART services in Washington, DC, Maryland, Virginia, as well as nationally and internationally. In July 2016, Home Team Captions became part of the Alternative Communication Services (ACS) family of companies.

Steve’s onsite and remote realtime experience includes working with federal, state, and local governmental agencies; nonprofits and nongovernmental organizations; educational CART; onsite and remote stadium captioning; and broadcast captioning.

Since 2000, Steve has provided onsite and remote training. This training includes sports captioning, CART captioning, and Broadcast Captioning 101 for experienced captioners and recent graduates who are beginning their broadcast captioning and CART captioning careers.

Steve’s professional memberships include:

  • National Court Reporters Association, Registered Member, 1983 – present
  • NCRA Director, Board of Directors
  • NCRA Broadcast and CART Captioning Committee, Chair/Co-Chair, 2016 – 2018
  • Maryland Court Reporters Association, 2016 – present
  • Virginia Court Reporters Association, 2016 – present
  • NCRA CART Community of Interest, 2013-2014

Karyn Menck is the owner of Nashville-based Tennessee Captioning, and is a Registered Professional Reporter, Registered Merit Reporter, Registered Diplomat Reporter, Certified Realtime Reporter, Certified Realtime Captioner. 

In 1984, Karyn began her court reporting career in Nashville. After 11 years of court reporting, she added closed captioning to her business. Since 2000 she has concentrated solely on closed captioning and CART work.

Karyn has captioned national and local programming for a variety of news, sports, entertainment, educational, and corporate programming across the country. She also provides CART and captioning for university students, theater productions, and professional football and grand slam tennis stadium captioning.

Karyn is a member of the National Court Reporters Association, Tennessee Court Reporters Association, and Hearing Loss Association of America. She has held various positions within the Tennessee Court Reporters Association, is the past secretary of the Nashville chapter of Self Help for the Hard of Hearing/Hearing Loss Association of America, and a past board member for the National Court Reporters Association.

Karyn has served on:

  • NCRA Board of Directors
  • NCRA Co-Chair Realtime Captioner Certification Committee
  • NCRA Captioning Regulatory Policy Committee
  • NCRA Test Advisory Committee
  • TCRA Treasurer
  • HLAA Board of Directors – Nashville Chapter
  • HLAA Secretary – Nashville Chapter
  • HLAA Walk4Hearing Walk Chair – Nashville Chapter
  • HLAA Walk4Hearing Team Captain


Received medals in both Realtime and Speed Contests through NCRA
Gwyndolyn Ann Pace Advocacy Award – HLAA Nashville Chapter
Professional of the Year Award – Mayor’s Advisory Committee for People with Disabilities – Nashville

Jennifer Schuck is a 1993 graduate of MacCormac College, Elmhurst, Illinois. Beginning her career as a reporter doing judicial work, Jennifer’s long-term aspiration was to become a captioner.

After ten years of court reporting, Jennifer had the opportunity to receive training to transition from court reporting to captioning. In December of 2003, she left her freelance reporting position full-time to begin captioning and founded her captioning company, Caption Pros, based in Scottsdale, Arizona.

As President of her company, Jennifer and her team provide captioning for any venue, no matter how large or how small. She is an award-winning captioner and 14-year veteran of the captioning industry, thus committed to providing the best captioning for every consumer, whether one-on-one or in a convention center. You will likely find her walking through an airport with her equipment in tow.

She has served on numerous committees:

  • Member and chairperson, NCRA CART Community of Interest Committee
  • Member of the NCRA CRC Realtime Certification Committee
  • Chair of the Arizona Court Reporters Association’s CART committee
  • Co-chair of the Captioning Ethics Task Force, which created the ethical guidelines for captioners

Some of her achievements include:

  • Hearing Loss Association of America’s Chapter Professional award (2011)
  • Arizona Court Reporter Association’s Distinguished Service Award (2012)
  • Fellow of the Academy of Professional Reporters (Chicago 2016)
  • First place NCRA Realtime Q&A competition (Las Vegas 2017)
  • First Place Intersteno Speech Capturing – Speed competition (Berlin 2017)

Jennifer is passionate about making the spoken word accessible through captioning. As an advocate for those with hearing loss, she is a supporter of the Hearing Loss Association of America and her company sponsors the Arizona Walk4Hearing each year.

Will Lewis

Will has worked in MSR Machine Translation (MT) incubation team since July 2007. He has been involved in Microsoft’s Machine Translation development efforts, specifically Microsoft Translator, Skype Translator and Presentation Translator (for PowerPoint).  Prior to joining the MT team, he worked as an Assistant Professor in the Computational Linguistics Master’s Program at the University of Washington, where he was founding faculty in the program and continues to hold an Affiliate Position. He received his Ph.D. from the University of Arizona in 2002, and graduated Magna Cum Laude from the University of California at Davis in 1996.

Gael Hannan is a renowned advocate, writer and public speaker on hearing loss issues.  Over the past 20 years, Gael has created awareness campaigns, school programs and award-winning presentations that help people better understand what it means to live with hearing loss. Gael has a passionate international following for her weekly articles on HearingHealthMatters.org and her book The Way I Hear It: A Life with Hearing Loss. She has served on the boards of the Canadian Hard of Hearing Association in national and regional capacities since 1996.