Who are you producing captions for, and what are their needs? Dr. Childress will use her dual perspective as an audiologist, late-deafened adult and bilateral cochlear implant user to discuss how hearing loss can impact consumers not only audiologically but psycho-socially as well. She will also present her wish list for working with captioners. Michele Michaels, as a consumer and an advocate managing programs and services for 1 million hard of hearing Arizonans, will represent a variety of consumer perspectives on what your audience looks for in captioning, whether that be broadcast captioning, realtime, voice writing, post-production, or ASR/AI. Chair Christine Ales is a voice writer with 18 years of captioning experience. As the owner of VoicePlus, LLC, she developed CapPlus, an online training course, and has successfully trained approximately 90 voice writers, along with her co-instructor, Jodie Casal and Samantha Alicandro. She has knowledge of C-Print and ASL and basic Spanish. Speakers Michele Michaels, B.A., CPM, is the Hearing Healthcare Program Manager for the State of Arizona at the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH). In her role at ACDHH she manages the Hard of Hearing Program with 2 team members, and the agency as a whole provides assistance to over 1 million Arizonans with various hearing levels. Tina Childress, Au.D., CCC-A is an educational audiologist in the mainstream and residential school settings. She is also an award-winning presenter, adjunct lecturer and mentor for children and adults, and is active on various local, state and national Boards and Committees as well as social media.